OFTEC trained oil commercial heating

Commercial engineers covering Suffolk, Essex and Cambridgeshire

Winter gas safety: smell gas? Call National Gas Emergency on 0800 111 999. For commercial boiler breakdowns call 0800 0996 007.

A team of over 10 local engineers to call on · Gas Safe 985448 · Call 0800 0996 007 · WhatsApp 07947 578332

For commercial sites with suitable oil-fired plant, we provide practical boiler and heating support across East Anglia and around Sudbury CO10.

Much of rural Suffolk, north Essex and south Cambridgeshire sits off the mains gas network. Many businesses heat their buildings and hot water with oil-fired boilers and heaters, fed from a bunded tank on site. Our team of over 10 local engineers, working from Clare (CO10 8NN), supports suitable commercial oil boilers and associated heating equipment across that area. Our OFTEC trained engineers handle the oil side; Gas Safe registered engineers (985448) cover gas and LPG plant on the same sites.

Call 0800 0996 007   Call or WhatsApp 07947 578332 · WhatsApp

Oil plant support

OFTEC trained engineers can support suitable commercial oil boilers and associated heating equipment with servicing, fault finding, planned maintenance discussions and repair advice.

Typical commercial oil sites include:

What we can help with on oil plant

How commercial oil plant differs from gas

The heating and hot-water side of the building often looks similar. The parts that differ are the ones that matter for reliability and safe working:

Common oil faults on commercial sites

Oil smell, leaks and safe working

If you smell oil strongly, see a leak at the tank, bund or burner, or find oil on the plant-room floor, do not ignore it. Keep people clear of any spill, stop using the plant if it is safe to do so, and call for advice. Do not use naked flames near a spill. Tank leaks and bund overflows need prompt attention from a competent person; burner-side leaks are for an OFTEC trained engineer to make safe.

What to have ready when you call

What a commercial oil boiler service covers

An oil boiler service follows the same aims as any commercial boiler service: safe, clean combustion and a plant that starts reliably. The oil side brings its own checks. On a typical visit our OFTEC trained engineers:

Our guide to the annual service of an oil-fired commercial boiler goes through each step in more depth.

Oil burner faults: a quick guide

This is a rough guide to what common symptoms usually mean. It does not replace a visit, and burner parts should only be adjusted by a competent engineer.

What you seeOften points toWhat we check
Burner tries to start, then locks out, soon after a deliveryAir in the line, or water and sludge stirred up into the filterFilter condition, bleeding the line, nozzle and pump pressure
Burner motor runs but there is no flameIgnition electrodes, ignition transformer, a blocked nozzle or no oil reaching the pumpIgnition spark, oil supply at the pump, the fire valve position
Flame lights, then the burner locks out within secondsThe photocell is not seeing the flame, or the flame is unstablePhotocell condition and position, combustion set-up
Smoke, soot or a smell of fumesPoor combustion: worn nozzle, wrong air setting or a flue problemStop using the plant and call us; combustion and flue checks first
Plant runs, but the building stays coldControls, pumps, valves or the heating system rather than the burnerControls, circulation pumps and the system, as in any plant room repair

Writing down when the plant locks out, what the lockout light shows and when the last delivery was makes fault finding much quicker. Our lockout log sheet is a simple way to do that.

Oil storage rules for business premises

In England, businesses that store more than 200 litres of oil above ground are covered by the Control of Pollution (Oil Storage) (England) Regulations 2001. In short, the tank needs secondary containment, such as a bund, that can hold at least 110% of the tank's contents, and the tank, bund, pipework and fill point need to be kept in good condition. Other parts of the UK have their own rules. The building operator is responsible for meeting these rules. On a service we note anything we see on the tank, bund or supply line, such as rainwater in an open bund, a damaged sight gauge or a weeping joint, so it can be put right.

Simple habits help: keep the bund clear of rubbish and rainwater, check the gauge regularly in winter, order before the tank runs low, and keep the area around the fill point and vent clear for the delivery driver.

Getting oil-fired plant ready for winter

Schools and care settings off the gas main can also use our school heating winter checklist and care home winter readiness guide.

Replacing an oil boiler or changing fuel

When an oil boiler is near the end of its life, there are usually three options to look at:

Whichever route you take, the old oil tank must be taken out of use safely. Our commercial boiler installation team can survey the plant and talk you through the options, and our replacement planning guide sets out the steps.

Warehouses and workshops with oil-fired warm air heaters can read our industrial and warehouse page, and pubs and hotels off the gas main our hospitality page.

Commercial oil heating questions

Who looks after the oil tank on a commercial site?

The building operator is responsible for the tank, its bund and arranging deliveries. Our OFTEC trained engineers look after the burner, the boiler and the oil supply to the burner, including filters and the fire valve. If we find a problem on the tank side, we tell you what we saw so you can arrange the right follow-up.

Why does our oil boiler lock out just after a delivery?

A fresh delivery can stir up water and sludge from the bottom of the tank, which then reaches the filter and the burner. Air can also get into the line if the tank ran very low first. The usual fix is to change or clean the filter, bleed the line and check the nozzle and pump. If it keeps happening, the tank may need checking for water.

How often should a commercial oil boiler be serviced?

At least once a year, and before the heating season if possible. Plant that runs long hours, or heats hot water all year, may benefit from more frequent visits, which can be planned as part of a maintenance schedule.

Can you service oil boilers and gas boilers on the same visit?

Yes. Many rural sites have oil plant in one building and gas or LPG in another. Our OFTEC trained engineers handle the oil plant and our Gas Safe registered engineers (985448) handle the gas and LPG plant, so a mixed-fuel site can be booked together.

What should we do if we smell oil or see a leak?

Keep people away from the spill, stop using the plant if it is safe to do so, keep naked flames away and contain the spill with absorbent material if you have it. Call us on 0800 0996 007 for the burner side. If oil could reach a watercourse, report it to the Environment Agency incident hotline straight away.

Do you replace commercial oil boilers?

We can survey existing oil plant, explain the options and plan a replacement, whether that is a like-for-like oil boiler or a change of fuel where mains gas or LPG is available. See our commercial boiler installation page.

Do you work on oil boilers in homes?

No. Fast Commercial Boiler Help is commercial only: businesses, public and community buildings, farms and holiday parks. We do not work on boilers in private homes.

OFTEC trained oil engineers and Gas Safe

Oil work is undertaken by our OFTEC trained engineers. Gas and LPG work is undertaken by Gas Safe registered engineers (985448). Tell us about the site, equipment and access requirements so we can discuss the right next step.

We work on commercial sites only: businesses, public and community buildings, holiday parks and other business premises. Where a site also has LPG plant, see LPG commercial heating.

Talk to an engineer

Call 0800 0996 007

Finance available, subject to status